Frequently Asked Questions

info@wetthumbfrags.net


We will check with customers as to what day is good for them. We usually ship on Monday-Tuesday and Wednesday only. We wont ship on Friday because we normally go out of state for shows and also we dont get special shipping rate if we ship on friday. We do get charged around $ 115 per box just to ship on friday for Saturday deliver. So we avoid to ship on certain days.


All items are shipped out via FEDEX OR UPS Overnight. Once your item leaves our facility, you will be sent a tracking # to track your item.


Shipping prices are base priced; therefore we cannot offer shipping discounts.



YES! We encourage pick up of live good orders-it’s preferred! Call to schedule a time for pick-up.


Wet Thumb Frags ‘s Corals obtains our livestock directly from Walt Smith, Int’l in Fiji, Sea Dwelling, Underwater world, and several Aquarist farmers. We are diligently trying to reduce the impact of wild poaching on our natural coral reefs.


YES! Those interested in establishing wholesale status need to contact us. You will be contacted by one of our staff.


Doing GB with us is very easy. Follow this steps: 1) Someone starts a GB as a leader ,contact us about GB. Schedule the date, post in the forum. Minimum total for GB is $ 250 to get free shipping. 2) every one can purchase directly at our site . GB organizer does not need to collect their money or be responsible for that part. Each individual in GB does his /her own purchase at the site and everyone can go back to purchase at our site as many as they want until the date we have to ship. Simply go to our site at www..wetthumbfrags.net 3) when check out , select " Local /show pick up" option so you dont get charged for Shipping . If you have Coupon Code, enter it also. 4)There will be a message box for you to put message in after you check out , please put in " Group buy with Name of organizer & GB state /forum you belong to. Keep in mind that we might have more than one GB from other state/forum so its very important to put this info every time you place order. When you buy more than one time, you can do so , just repeat the same procedure and do remember to put in the message box again who your GB is and it would help to indicate that its your 2nd,3rd order,etc. We will keep track of all your orders. When we ship , we will email everyone or Post at your forum to confirm everything and you all will have your invoices and your frags will be bagged separately and Each bag will have your name on it so when your GB organizer receives the Box , all he has to do is to hand you your bags ! Easy as that!. By the way, GB Organizers get free frags from us!. If you have GC , you can use it toward Group buy .


YES! The best way for you to get additional discount from us is to post about our site at any forum , send us the link at info@wetthumbfrags.net and we will issue you a coupon code for $ 20.00. Allow one coupon per person per site.


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